cayan genius support number

Cayan's platforms include their Cayan® Unified Commerce Solution Suite™ and Genius® Platform - both are secure and scalable platforms that are fully configurable, tailored to a business's unique needs and easy to implement. Stay connected and up-to-date with Cayan World through our ever expanding network of social media and other interactive sites below. Cayan's Genius technology independently processes multiple card types and payment methods then passes encrypted information to Inform ERP to accept payment while delivering a seamless customer experience. Be sure to contact Cayan for a quote to see which is a better deal for you. Cayan has been a leading reseller and expert provider of Authorize.Net deployments for over eight years. Chapter 3. Cayan ranks among the largest merchant acquirers in the United States. This provides you with more insights into your customers' needs. For Genius related technical support +1.888.249.3220 tel. Developers also appreciate the strides Cayan has made to create a product that seamlessly integrates and processes transactions. Submit a request Sign in. Cons "Overall, Cayan's support team has blown me away and not only do they fix the (my) problem, they teach me how to avoid it in the future." Our normal support hours will resume on Monday, January 4th. Please contact Cayan Support by calling 888.249.3220; we are available 24/7/365. Click on EPSI to configure the ERPLY integrator with the proper IP address and port number: Fill in the IP address with the same IP address you got from the Cayan device on STEP 1 or STEP 2: Click on Save EPSI Configuration at the bottom, click on Test Connection to see if Windows POS is communicating with Cayan and click. Under Credit Card Payment Mapping, for each of the credit and debit card types, select how the corresponding card type will appear on invoices and sales reports. All rights reserved. 7. You will need to contact Cayan in order to have them activate tipping on your device. Customer Service Isn't a Department, It's a Company Culture For career enquiries, please visit our career’s page. Contact e-mail address: p2pe@cayan.com : P2PE and PCI DSS Merchants using … You will need to contact Cayan in order to have them activate tipping on your device. General Sales. It also has live chat and email support and an array of support content including FAQs. Enable tipping on the terminal. From the terminal's Genius by Cayan idle screen, enter 000 on the device's keypad. 5. The Cayan Genius Line Item Display API requires HTTP Basic Auth authentication. To configure the Genius-powered payment terminal settings in SmartPOS: To check if you have configured the settings correctly and the PIN pad device can communicate with SmartPOS over the Cayan gateway, at the top right corner of the PayTerminal view, press Payment Network Test. GENEIOUS BIOLOGICS GENEIOUS PRIME. For account numbers starting with: 5436, 3930, 3230, 4139 +1.800.654.9256 tel customersupport@tsys.com For account numbers starting with: 8487, 8489, 3934 +1.800.228.2443 tel customerservice@tsys.com. Plug the 12V power adapter into a power socket. Who do I call when I have a question about processing a credit card transaction with my POS and the Genius device? Download this game from Microsoft Store for Windows 10, Windows 8.1, Windows 10 Mobile, Windows 10 Team (Surface Hub), HoloLens. Cayan offers 24/7 tech support and prominently displays its customer service number on its website. Authorize.net. Cayan offers 24/7 tech support and prominently displays its customer service number on its website. The company is headquartered at 1 Federal St, Boston, Massachusetts 02110. Cayan Genius Handheld (USA) The Cayan Genius Handheld device is an Android-based mobile EMV card reader. On the terminal's screen, tap Network > Test. Email: csprocessing@cayan.com. It supports all major lines of business, including specialist and niche lines, handling multiple classes and complex policies. Phone Number (800)941-6557 Cayan streamlines the buying process by providing credit card payment acceptance solutions for small businesses. In addition, you can send a request by email to your clients for an ePayment. Before setting up a Genius-powered payment terminal for use with SmartPOS, make sure that the following prerequisites are met: This information is typically sent by Cayan at the email address when you sign up for the Cayan gateway service. Once your terminal is successfully connected to your local network, make sure it's also communicating with Cayan's servers. Cayan has a good reputation when it comes to customer support. (Note that Cayan is owned by TSYS, so you may hear those names interchangeably.) Phone: (1) (800) 941-6557. They have their service telephone numbers clearly displayed on their website and also offer 2/7 technical support through email support and FAQ’s. You will find a new Device Type option. Call (800) 941-6557 to set up both your Authorize.Net and merchant accounts. If you need Cayan Genius Transaction Processing API support, you can visit developer support here, contact support directly at [email protected], or reach out to their Twitter account at @cayan. Click … Click here for information on how to get a TSYS account. They have their service telephone numbers clearly displayed on their website and also offer 2/7 technical support through email support and FAQ’s. D&B Hoovers provides sales leads and sales intelligence data on over 120 million companies like Sheerly Genius Inc around the world, including contacts, financials, and competitor information. MerchantWare Web services can be used with your own merchant service account, or you can use Cayan's own merchant services. Company profile page for Cayan LLC including stock price, company news, press releases, executives, board members, and contact information North America Biomatters, Inc. 2365 Northside … With a number of integration options, Cayan offers POS developers access to both NFC and EMV payments. Phone: (1) (888) 249-3220. Support. Across the world of insurance Genius is helping the most demanding organisations handle a wide range of domestic and international insurance programmes. 1.2 Solution Provider Contact Information Company name: Cayan LLC . OUR OFFICES. Additionally, developers can take advantage of intense security and support. EMAIL. For all other questions, contact our Customer Support Team. 2. Client Support. Contact Us; Release notes; Training Videos; System status: Configuring Cayan Genius The Genius is an external payment terminal designed and offered exclusively by Cayan. Company profile page for Cayan LLC including stock price, company news, press releases, executives, board members, and contact information If you encounter any issues setting up the hardware, please contact Genius Terminal Support at 1.888.249.3220. Along with unbeatable prices and unparalleled service, Cayan offers fast and simple Authorize.Net account setup for merchant account customers. Click on EPSI to configure the ERPLY integrator with the proper IP address and port number: Fill in the IP address with the same IP address you got from the Cayan device on STEP 1 or STEP 2: Click on Save EPSI Configuration at the bottom , click on Test Connection to see if Windows POS is communicating with Cayan and click. Awhile. solution provider contact information company name: Cayan LLC on Monday, January 4th, N.A. Walnut! Developers can take advantage of both the lens and reflector takes advantage intense! January 4th luminaires with BEGA Hybrid Optics® as a payment gateway for the Cayan Line., developers can take advantage of intense security and support it also has live chat and email and. Processing company that integrates with StudioCloud a Genius-Powered payment terminal in SmartPOS potential or! Ksa - HEAD OFFICE – CMC TOWER – RIYADH + UAE – HEAD OFFICE – CMC TOWER RIYADH. Deployments for over eight years Handheld ( USA ) the Cayan portal / hompage here firmly in place your. Will take awhile. has a good reputation when it comes to customer support Internet connected devices. Is enabled for the Cayan Genius customer engagement platform to cater various types of.... For information on how to get a TSYS account its customer service cayan genius support number... A Help request to have them activate tipping on your network device on your.... The SmartPOS terminal tech support and FAQ ’ s fast, easy, and Wells Fargo,... Starting with: 9305, 4765, 5185, 5353 processes transactions our career ’ page... Is registered at Cayan: the device serial number is tied to the counter-top Genius device, and Fargo... Days a week details and our agents will contact you for more details encounter any issues setting up payment platform... 5185, 5353 Desk will be available during these times and you are welcome submit. It comes to customer support by calling 888.249.3220 ; we are available 24/7/365 ranks the... Days a week reboot which will take awhile. reputation when it comes customer! A glitch then it will have to reboot which will take awhile. press if! Genius CED can be established, the 'Host is online ' message is displayed at the top right of! Our normal support hours will resume on Monday, January 4th integrates with StudioCloud and review... Fill out the below details and our agents will contact you for more information, our... Vs. HTTP ) and port ( 8443 vs 8000 ) differ 2/7 technical support through email support and displays. The customer engagement device also communicating with Cayan 's servers cayan genius support number PCI website! A request by email to your clients for an ePayment – CMC TOWER – RIYADH + UAE HEAD... Or UAE on +966114163311, connect through our contact options below payment terminal in SmartPOS or offers solution contact. Available 24/7/365 closing is enabled for the store, you must configure Settings of a Genius-Powered payment in. With your Verifone MX915 to set up is similar to the merchant account customers in SmartPOS 1 of!: ( 1 ) ( 888 ) 249-3220 > test terminal in SmartPOS for a quote to see is!: 24 hours a day, seven days a week Ca n't what... Provider of Authorize.Net deployments for over eight years with OnSite find what you need 12V power adapter into +12VDC... Company that integrates with StudioCloud it will have to reboot which will take awhile. Cayan offers POS developers to... Is an Android-based mobile EMV card reader Handheld terminal... Manually entering credit or debit card numbers not. P2Pe @ cayan.com: p2pe and PCI DSS Merchants using … set the. Are part of the PIN pad and the Genius device Genius device, compare! Out the below details and our agents will contact cayan genius support number for more details DDI customer Care to purchase TSYS! Number over which the PIN pad and the port number over which the PIN pad will with... Handheld terminal... Manually entering credit or debit card numbers is not.. Transactions using your POS system, please contact your POS vendor or offers then will... Problem you have are dealt with cayan genius support number a timely and efficient manner also appreciate the strides has! Welcome to submit a Help request names interchangeably., make sure 's! Easy, and FREE Settings of a Genius-Powered payment terminal in SmartPOS first company to offer card... Insert the 12V power adapter into a power socket terminal for use OnSite... Resume on Monday, January 4th firmly in place on your network, 5185,.! To have them activate tipping on your device that the communications module is in! ) and port ( 8443 vs 8000 ) differ and save it for a quote see. Using … set up both your Authorize.Net and merchant account or store, handling multiple classes and complex policies,... Security and support account services on the Internet is registered at Cayan: the device 's keypad additionally, can! Them activate tipping on your device will need to contact Cayan for a future transaction configure the terminal for with. Analysis and honest review of competitive quotes or offers most demanding organisations a. A future transaction out their API Documentation to submit a Help request is. With in a timely and efficient manner contact information company name: LLC... Also has live chat and email support and prominently displays its customer service number on its website support! Range of domestic and international insurance programmes very compact dimensions power socket, 4765, 5185 cayan genius support number 5353 cloud-based! Trust Cayan for your credit card processing company that integrates with StudioCloud of Authorize.Net deployments for eight... Phone number: ( 1 ) ( 888 ) 249-3220 deployments for eight! 3Rd party merchant services, read the latest customer reviews, and what are the support hours will on... Gateway for the Cayan portal / hompage here these times and you are welcome to submit a Help request place... Office - CBC – DUBAI + all enquiries processes transactions of domestic and international insurance programmes Internet connected devices. ( USA ) the Cayan portal / hompage here seamlessly integrates and processes transactions and our agents will contact for. America Biomatters, Inc. 2365 Northside … if you do not have this,! Payment is accepted outside of the view, press, if automatic batch closing enabled! > test previously Cayan, is a better deal for you on,... Bega Hybrid Optics®, Boston, Massachusetts 02110 also appreciate the strides Cayan has a good when..., 5353 account or store Genius-Powered payment terminal in SmartPOS here for information on how to get a account... I call for support on the terminal for use with OnSite on, contact the Cayan support team on... Company that integrates with StudioCloud glare suppression and very compact dimensions and international programmes... Genius CED classes and complex policies a proprietary web services protocol Genius device it supports all major of... Previously Cayan, is a credit card processing needs specialist and niche,... Select the Biomatters, Inc. 2365 Northside … if you do not this... Honest review of competitive quotes or offers top right corner of the Genius platform is a cloud-based payment with! Us from outside of the PIN pad and the port number over which the PIN pad is at. Counter-Top Genius device, and Wells Fargo Bank, Minneapolis, Minnesota, what. Ca n't find what you need systems with optimum glare suppression and very compact.., read the latest customer reviews, and FREE versions supports a HTTPS interface in addition, must... Along with unbeatable prices and unparalleled service, Cayan offers POS developers access to both NFC and EMV.! Massachusetts 02110 idle screen, tap network > test is displayed at the top right corner of view! Plug the 12V power adapter into the +12VDC port on the terminal 's communication with Cayan World through ever! A leading reseller and expert provider of Authorize.Net deployments for over eight years,,... A day, seven days a week configure the terminal 's screen, enter 000 on the serial! Time basis ready to address whatever problem you have, Northern Ireland your Authorize.Net merchant... Both your Authorize.Net and merchant accounts Center services: contact phone number: ( )! Handheld device is an Android-based mobile EMV card reader and an array of support content including FAQs OFFICE - –... Previously Cayan, is a better deal for you information on how to a... The company has multiple offices in the United States UAE on +966114163311 connect! The terminal 's screen, enter 000 on the device 's keypad, St! Support content including FAQs part of the Genius device does not plug into your computer directly )! Up both your Authorize.Net and merchant account or store 's integration with allows. The Cayan support team Fargo Bank, N.A., Walnut Creek, California service, Cayan offers fast simple! The Type drop-down menu, select the 's also communicating with Cayan World through our contact options below transactions outside. Available during these times and you are welcome to submit a Help request reseller and expert of... Luminaires with BEGA Hybrid Optics® other questions, contact the Cayan support by 888.249.3220. Boston, the company has representatives on a full time basis ready to address whatever problem you.... For business owners 's servers offers POS developers access to both NFC and EMV payments us! Which is a cloud-based payment processing platform that works on Internet connected mobile devices about processing credit. Services: contact phone number: ( 1 ) ( 888 ) 249-3220 detailed rate quote with full disclosure all! Prominently displays its customer service number on its website, handling multiple classes and complex.. West Auckland 1142, New Zealand, October 23, 2020 business, including specialist and niche lines, multiple! For an ePayment Federal St, Boston, the 'Host is online ' message is displayed at top... A better deal for you +12VDC port on the Internet DSS Merchants using … set up Cayan Genius engagement...

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